Privacy Policy

1. Who we are

RF Healthcare Ltd provides healthcare consultancy, training and related professional services across the UK. We are the controller for personal information collected through this website and our direct business relationships.

2. Information we collect

• Contact details you provide when making an enquiry or booking training
• Organisation and role information relevant to the service requested
• Correspondence, project records and information required to deliver an agreed service
• Limited technical information collected through essential website functions and, where consent is provided, analytics

3. How we use information

• To respond to enquiries and provide quotations
• To manage bookings and deliver consultancy or training
• To meet legal, regulatory, accounting and safeguarding obligations
• To improve our services and website
• To communicate relevant service information where permitted

4. Our lawful bases

Depending on the activity, we process information because it is necessary to take steps before or perform a contract, because we have a legal obligation, because it supports our legitimate business interests, or because you have provided consent.

5. Sharing and retention

We share information only where necessary with trusted service providers, professional advisers, awarding bodies or authorities, and only with appropriate safeguards. We retain information for no longer than needed for the purpose collected and any legal or regulatory requirement.

6. Your rights

• Ask for access to your personal information
• Ask us to correct inaccurate information
• Ask for deletion or restriction where applicable
• Object to certain processing
• Withdraw consent where processing relies on consent
• Raise a concern with the Information Commissioner's Office

7. Contact

For privacy questions or to exercise your rights, email [email protected] or write to RF Healthcare Ltd, Office 1, Izabella House, 24–26 Regent Place, Birmingham, B1 3NJ.